Returns and Refunds

Damaged, defective or incorrect items

If your item arrives damaged, has a printing defect or differs from your order, contact support@loomoragoods.com with your order number and a description of the problem. Photos help us review the issue. We will arrange an appropriate replacement or refund for a confirmed issue.

Change of mind and sizing

Items are made to order. We do not offer change-of-mind returns or exchanges for a size or color you selected incorrectly, except where applicable consumer rights require otherwise. Please check product options before ordering.

Return instructions

Contact support@loomoragoods.com before sending a return so we can confirm the instructions and any return shipping arrangements. Approved returns must be sent to 70300 NW Hunt Rd, Terrebonne, OR 97760, United States.

Refund timing

We initiate approved refunds within 1 business day. The payment provider controls when funds appear in your account. This policy does not limit mandatory consumer rights.