Returns and Refunds

Damaged, defective or incorrect items

If your item arrives damaged, has a printing defect or differs from your order, contact support@loomoragoods.com with your order number and a description of the problem. Photos help us review the issue. We will arrange an appropriate replacement or refund for a confirmed issue.

7-day returns and exchanges

You may request a return or exchange within 7 days of receiving your order. Contact support@loomoragoods.com with your order number to start your request. VF Red Angus covers the return shipping cost. A prepaid return shipping label is included in your parcel. Contact us before sending the item so we can confirm your return instructions.

For non-defective returns and exchanges, items must be unused. There is no restocking fee. This requirement does not affect remedies for damaged, defective or incorrect items or mandatory consumer rights.

Return instructions

Contact support@loomoragoods.com before sending a return so we can confirm the instructions and any return shipping arrangements. Approved returns must be sent to 70300 NW Hunt Rd, Terrebonne, OR 97760, United States.

Refund method

Refunds are issued to the original payment method used for your order.

Refund timing

We initiate refunds within 1 day (24 hours) of receiving your refund request. The payment provider controls when funds appear in your account. This policy does not limit mandatory consumer rights.